Privacy Policy

Rm100k Privacy Policy – Malaysia Member Data Protection

At rm100k, your privacy is more than a legal obligation — it is a mark of respect for every member. This document clearly explains how we collect, use, store, and protect your personal data to the strictest security standards in the industry.

256-bit SSL encryption No Data Sales Updated 1 Jan 2026

Highest-Level Encryption

All data transmitted between your device and rm100k servers is protected by 256-bit SSL encryption — the same technology used by leading banking and financial institutions worldwide.

Secure Data Storage

Your personal data is stored on fully secured servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring to detect any suspicious activity.

Full Member Control

You have full control over your personal data. Through your account settings, you can review, modify, or request deletion of your data at any time, with no cumbersome conditions attached.

No Sale of Data to Third Parties

Rm100k has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is used solely to manage your account and enhance your experience on the platform.

Transparent Cookies & Tracking

We use cookies solely to enhance your browsing experience and ensure platform features function properly. You can manage your cookie settings through your browser at any time.

Data Breach Notification

In the event of any security incident affecting your data, rm100k is committed to notifying you within 72 hours of the incident being identified, along with the remediation steps taken.

This Privacy Policy is effective from 1 January 2026. Version 2.4.

1Introduction

Rm100k (rm100k.win) is fully committed to protecting the privacy of every individual who uses our platform. This Privacy Policy is designed to provide complete clarity on how we handle your personal information — no convoluted language, no hidden terms.

This document applies to all users of the rm100k platform, including unregistered visitors, registered members, and those accessing our services via mobile app. By using any part of the rm100k platform, you agree to the practices described in this Privacy Policy.

Important Note: This Privacy Policy should be read together with Terms and Conditions rm100k. Together, these documents form the complete agreement between you and our platform.

2Personal Data We Collect

Rm100k only collects data that is strictly necessary to operate the platform securely and deliver the best experience to every member. We do not collect excessive or irrelevant data.

Data Category Sample Information Purpose of Collection
Identity Information Full name, date of birth, ID card number KYC verification, age control
Contact Information Email address, phone number Account communications, security notifications
Financial Information Bank account number, account holder name Processing deposits and withdrawals
Technical Data IP address, device type, browser Security, fraud prevention
Usage Data Game activity log, transaction history Compliance, dispute resolution
rm100k does not collect credit/debit card numbers directly. All payments are processed through PCI-DSS compliant payment gateways.

3How We Use Your Data

The data we collect is used responsibly and limited solely to the stated purposes. rm100k does not use your data for purposes unrelated to platform operations without your consent.

  • Account verification and KYC — ensuring every member is a verified individual who meets the minimum age requirement of 18 years.
  • Transaction processing — processing deposits, withdrawals, and bonus credit transfers accurately and securely.
  • Service communications — sending important notifications related to your account, security, and terms updates.
  • Fraud prevention — identifying and stopping suspicious activity to protect all platform members.
  • Legal Compliance — fulfilling reporting obligations to the relevant authorities as required by law.
  • Platform improvement — analysing usage patterns on an aggregate (not individual) basis to improve the user experience.
  • Customer support — enabling our support team to assist you more efficiently when you contact us.

4Information Sharing with Third Parties

Rm100k takes a highly restricted approach to data sharing. We do not sell or commercialize your personal information in any form. Data sharing only occurs in the following situations:

  • Third-party service providers — such as payment gateways and KYC service providers bound by strict confidentiality agreements with rm100k.
  • Legal obligations — information required by government authorities, courts, or regulatory bodies with valid jurisdiction.
  • Protection of vital interests — in emergency situations where disclosure is required to protect an individual's safety.
  • With your consent — where you voluntarily agree to share certain information for a stated purpose.
Our guarantees: All third parties working with rm100k are required to comply with privacy standards equal to or stricter than this policy. They may only use your data for purposes specified in their agreement with rm100k.

5Data Storage & Security

Your data security is rm100k's number one priority. We continuously invest in the latest security infrastructure to ensure your data remains protected against increasingly sophisticated cyber threats.

  • 256-bit SSL encryption protects all data in transit between your device and our servers.
  • Encryption of data at rest — all sensitive data is stored in encrypted format on our servers.
  • Layered access controls — only staff with specific authorisation may access members' personal data, and every access is automatically logged.
  • Regular security testing — rm100k conducts regular penetration testing and security audits by independent third parties.
  • Data retention period — active account data is retained for the duration of the active account plus 7 years after closure for legal compliance purposes.

While we take every reasonable precaution, no system can be guaranteed 100% secure. We therefore encourage you to take protective measures on your end as well — particularly by using a strong password and enabling two-factor authentication (2FA) on your account.

6Cookies & Tracking Technology

Rm100k uses cookies and similar technologies to ensure the platform functions properly and to deliver a more personalized experience. Our use of cookies is transparent and limited to necessary purposes only.

  • Essential Cookies — required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies — collecting information about how you use the platform to help us identify and resolve technical issues.
  • Functional Cookies — remembering your preferences such as language and display settings to make returning to the platform easier.
rm100k does not use third-party cookies for advertising or behavioral profiling purposes to sell to advertisers. You can manage or delete cookies through your browser settings.

7Your Rights as a rm100k Member

Rm100k recognizes and respects your rights regarding personal data. You may exercise any of the following rights at any time by contacting our support team:

Right of Access — view all data we hold about you
Right to Rectification — correct inaccurate or outdated data
Right to Erasure — request the deletion of your personal data
Right to Object — object to the processing of your data for specific purposes
Right to Portability — obtain a copy of your data in a machine-readable format
Right to Restriction — restrict the processing of your data under certain circumstances

To exercise any of the above rights, contact the rm100k support team via live chat, available 24/7. We will process your request within 14 business days. Please note that some deletion requests may not be fully fulfilled if the data is required for legal compliance.

8KYC & Identity Verification

The Know Your Customer (KYC) process is a mandatory requirement for the rm100k platform to comply with anti-money laundering (AML) regulations and ensure the safety of all members. The process is straightforward and can be completed entirely within the platform.

  • Identity documents accepted for verification include the National Identity Card (MyKad), a valid Malaysian passport, or a driver's licence.
  • Documents submitted for KYC are stored in a fully encrypted system and are accessible only by rm100k's licensed verification team.
  • KYC information will not be shared with any third party unless required by law or by order of a competent authority.
  • After successful account verification, your first withdrawal can be processed within 15 minutes with no additional delays.
Never submit images of your identity documents via public email or unsecured channels. Use only the secure KYC portal within the rm100k platform.

9Third-Party Links & Services

The rm100k platform is integrated with several trusted third-party services, including game providers, payment gateways, and KYC providers. While we select these partners with care, rm100k is not responsible for their privacy practices, which are separate from our platform.

Every third-party provider working with rm100k is required to sign a Data Processing Agreement that sets out the minimum data protection standards they must meet. We conduct regular reviews to ensure ongoing compliance.

10Changes to This Privacy Policy

Rm100k reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you in a clear and timely manner.

  • A notification of changes will be sent to your registered email at least 7 days before the changes take effect.
  • The "Updated" date at the top of this document will always reflect the latest version of this policy.
  • Continued use of the rm100k platform after the effective date of any changes constitutes your acceptance of the revised policy.

11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding the privacy and protection of your personal data on the rm100k platform, our team is ready to assist you at any time.

  • Live Chat — the fastest way to get help, available 24 hours a day, 7 days a week through the rm100k platform.
  • Privacy Email — send your detailed enquiry to our privacy team at [email protected].
  • WhatsApp — direct support via WhatsApp for urgent enquiries related to your account and privacy.
The rm100k privacy team is committed to responding to all privacy-related inquiries within 48 business hours. For cases requiring further investigation, we will provide progress updates every 5 business days.
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Your Data Is Safe. Your Experience Is Guaranteed.

With bank-grade encryption and a transparent privacy policy, rm100k is Malaysia's most trusted online entertainment platform. Register today and play with complete confidence.

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